Support

We're here to help

✉️ Get in Touch

The fastest way to reach us is by email — we typically respond within 24 hours.

Email Support

Frequently Asked Questions

How accurate is the visa information?

We source data from publicly available government and immigration records. However, visa requirements can change without notice. Always verify with the official embassy or consulate before traveling.

Does the app work offline?

Yes — saved results and recent searches are available offline. New visa checks require an internet connection.

How many countries are supported?

VisaHub covers 196 countries and territories for both passport and destination selection.

Is my data stored on your servers?

No. Saved results, recent searches, and trip plans are stored only on your device. We do not collect or store personal data.

What does "Check Embassy" mean?

This means our database does not have specific requirements for that route. Contact the destination country's embassy directly for up-to-date requirements.

Why am I not seeing ads?

If you denied tracking permission (App Tracking Transparency), you'll see fewer ads but the app remains fully functional. You can change this in Settings → Privacy & Security → Tracking → VisaHub.

How do I delete my data?

All your data is stored locally. To delete it, simply uninstall the app — everything will be removed instantly.

⚠️ Important Disclaimer

VisaHub provides visa information for general reference only. Visa requirements can change without notice. This app is not a substitute for official government or consulate guidance. Always confirm requirements with the official embassy or consulate of your destination country before traveling.

VisaHub is not responsible for any travel disruptions, denied entry, or other consequences arising from reliance on information provided by this app.

🐛 Found a Bug?

We work hard to keep VisaHub bug-free, but if you find an issue please let us know. Include the following details to help us fix it quickly:

Report a Bug

💡 Feature Requests

We're always looking for ways to make VisaHub better. If there's a feature you'd love to see, we'd love to hear about it.

Suggest a Feature